Returns, exchanges & refunds.

Request a return within 30 days of delivery by emailing support@brinkcommerce.store with your order number and model number. Change-of-mind items must be unused and uninstalled; keep all components, manuals and protective packaging. Obtain return instructions and the correct return address before shipping.

For a quality issue or an incorrectly supplied item, the store covers return shipping. For personal-reason returns, the buyer covers return shipping. A return request will be reviewed against the reported issue and item condition; defective-item claims are assessed separately from change-of-mind conditions. After the returned item is received and inspected, approved refunds are issued to the original payment method within 5-10 business days. Your bank may take additional time to display the credit. Exchanges are arranged through customer care after availability is confirmed. No restocking fee is currently specified.