Damaged, incorrect or missing items.

Inspect your delivery before installation. If an item arrives damaged, incorrect or incomplete, retain the packaging and contact support@brinkcommerce.store promptly with the order number, model, package label and clear photos of the issue and packaging.

Avoid installing a visibly damaged or incorrect item. Customer care will review the evidence and coordinate return instructions, missing parts, replacement or refund as appropriate. Store-caused errors and quality issues have store-paid return shipping. Do not send a return to the manufacturer without the correct case-specific instructions.